ConsFirst / Coffee makers

Coffee makers: the downsides, first

Drip coffee makers mostly differ in how hot they brew, how well the carafe keeps coffee warm and how long they last. Here are the most popular models in the US, with owner complaints up front.

8 models compared21 sources readUpdated October 2026

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What coffee maker owners complain about most

  1. Coffee that isn't hot enough. Lukewarm coffee and thermal carafes that lose heat fast are the most repeated complaints, even for some expensive machines.
  2. Leaks. Leaking reservoirs, carafes and overflows come up for budget and mid-range models alike.
  3. Machines that stop brewing. Owners of several best-sellers report machines that quit within a year or two.
  4. Fussy carafes and cleaning. Screw-on lids, carafes that drip when pouring and awkward descaling make daily use more annoying than it should be.
  5. Paying more for fewer features. Some top-rated brewers skip a timer or a keep-warm plate, so check you're not giving up a feature you use every day.

All 8 coffee makers, ranked

Ranked by test scores, minus how common and serious the complaints are. How we rank

#1
Bonavita

Bonavita Enthusiast 8-Cup Drip Coffee Brewer with Thermal Carafe

$$$Drip8 cupsScore 4.2/5
16%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)
Small sample (291 ratings); pools silver and matte black.

Wirecutter's top pick for nuanced, very hot coffee and an easy-to-fill removable tank. But it has only a 1-year warranty, Serious Eats found the build a little chintzy, and some Amazon owners report carafes that cool quickly and units that fail early.

Top complaints

  • Short warranty, durability doubts

    Both Wirecutter and Serious Eats flag the 1-year warranty. Serious Eats says the build feels a little chintzy, with a wobbly brew basket. Durability is negative on Amazon (owners describe it falling apart within two months), and Wirecutter readers report failed units and no replacement parts.

  • Fussy carafe lid, slow descale

    Wirecutter says the carafe lid is hard to grip and needs a strong tug, and descaling takes 45 minutes, more than twice as long as other models.

    Source: Wirecutter
  • No clock or brew-later

    Wirecutter notes there is no clock or delayed-brew feature, unlike its OXO pick.

    Source: Wirecutter

What owners love

  • Nuanced, balanced coffee

    Wirecutter found it consistently bright, balanced and nuanced, and its bloom setting toned down acidity. Serious Eats says the flat basket gave even extraction and a fruity, balanced brew.

  • Hottest coffee in Wirecutter's test

    It brewed at around 200°F and filled the pot at 187°F, the hottest tested, and the carafe kept a half pot hot for over four hours.

    Source: Wirecutter
  • Removable tank, compact

    It's the only Wirecutter pick with a removable water tank, and it fits under cabinets. Serious Eats lists a height of 11.38 inches.

Good for
  • Coffee that tastes balanced and nuanced
  • Under-cabinet spaces (about 11.4 inches tall)
  • Filling and cleaning the tank at the sink

Scores (tap for why)

  • Coffee quality5.0
    Why 5.0?Nuanced and balanced in both Wirecutter and Serious Eats tests; coffee quality is the top Amazon positive.
  • Brew temperature5.0
    Why 5.0?Brewed at around 200°F every time, with the hottest pot (187°F) in Wirecutter's test.
    Source: Wirecutter
  • Ease of use4.0
    Why 4.0?One-button brew, bloom and descale, but no timer.
    Source: Wirecutter
  • Easy cleaning4.5
    Why 4.5?Removable tank, wide-mouth carafe, top-rack dishwasher-safe basket and carafe, and a descale light; descaling is slow.
    Source: Wirecutter
  • Carafe & keeping warm4.0
    Why 4.0?Kept coffee hot for over four hours (Wirecutter), but temperature retention is mixed on Amazon and the lid is fussy.
  • Durability2.5
    Why 2.5?1-year warranty, chintzy feel (Serious Eats), and durability is negative on Amazon.

What experts say

  • Wirecutter (NYT): Top pick (reinstated August 2026 after testing an updated model). Flaws: 1-year warranty, 45-minute descale, no clock or brew-later, and a fussy carafe lid.
  • Serious Eats: Best streamlined brewer under $300 with a fruity, balanced brew, but it feels chintzy for $250 and has only a 1-year warranty.
Check price on AmazonWe don't list prices — they change daily. Paid link.
#2
Technivorm Moccamaster

Technivorm Moccamaster KBGV Select 10-Cup Coffee Maker

$$$Drip10 cupsScore 4.1/5
15%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)
One listing pools all KBGV Select colors (about 5,100 ratings).

Tom's Guide's top coffee maker for fast, hot, SCA-approved brewing and a 5-year warranty. But it costs well over $300, has no timer, and keeps coffee warm on a glass-carafe hot plate that Serious Eats says can't compete with a thermal carafe.

Top complaints

  • Expensive, with no timer or extras

    Tom's Guide calls it expensive at $369, and its one listed con is the lack of a delayed-brew mode. Food Network's cons are 'Expensive' and 'No auto start'. Value for money is a mixed aspect in Amazon's review summary, with some owners saying it isn't worth the premium.

  • Glass carafe on a hot plate

    Serious Eats left the KBGV off its list because a glass carafe on a hot plate can't compete with thermal carafes, and picked the thermal KBGT instead. Wirecutter's pick is also the thermal KBT. Tom's Guide says the US model keeps coffee warm for 100 minutes. Build quality is mixed on Amazon, where some owners call the glass carafe handle flimsy.

  • Narrow showerhead, plastic parts

    Serious Eats says the narrow Moccamaster showerhead only wets part of the coffee bed and causes channeling, and it was never satisfied with the KBGV's showerhead. Tom's Guide notes that the parts are mostly plastic, must be attached in a set order, and that the water tank isn't removable.

What owners love

  • Fast and hot

    Tom's Guide says the copper element heats water to 196-208°F and brews a full 10-cup carafe in about 6.5 minutes (a half batch in about 4). Food Network lists a 4-6 minute brew time.

  • 5-year warranty and repairs

    Tom's Guide calls the 5-year warranty plus lifetime repair service the best it has seen on any coffee machine. Wirecutter says Technivorm brewers have a reputation for lasting a long time.

  • Rich coffee, simple controls

    Tom's Guide found it strong and complex without bitterness. Performance, coffee quality and ease of use are positive aspects on Amazon.

Good for
  • Buying one brewer that lasts (5-year warranty plus repairs)
  • Simple one-switch brewing
  • Fast full pots of about 4-6.5 minutes

Scores (tap for why)

  • Coffee quality4.5
    Why 4.5?Rich and complex without bitterness (Tom's Guide), with coffee quality positive on Amazon. Serious Eats found the narrow showerhead causes channeling.
  • Brew temperature5.0
    Why 5.0?Heats water to 196-208°F (Tom's Guide) and holds the SCA range through the brew.
  • Ease of use4.0
    Why 4.0?There's just an on-off switch and a half/full switch, but no timer, and parts must be assembled in order (Tom's Guide).
  • Easy cleaning3.5
    Why 3.5?The shower arm, basket and carafe come off for hand-washing, but the water tank isn't removable (Tom's Guide).
  • Carafe & keeping warm3.0
    Why 3.0?A glass carafe on a hot plate that shuts off after 100 minutes. Wirecutter says Technivorm plates hold 175-185°F without scorching, but Serious Eats rates hot-plate carafes below thermal ones.
  • Durability4.5
    Why 4.5?5-year warranty plus repairs and a long-life reputation, though Amazon build-quality feedback is mixed (carafe handle).

What experts say

  • Tom's Guide: Best coffee maker overall (re-tested in early 2026). The only con it lists is that there is no delayed-brew mode.
  • Serious Eats: Dismissed: the glass carafe and hot plate can't compete with thermal carafes, and the narrow showerhead disappointed. It picks the thermal KBGT instead.
  • Wirecutter (NYT): Its top pick is the thermal sibling KBT. It calls the KBGV Select an excellent machine too, but it costs more and its brew basket lacks the KBT's manual drip-stop switch.
  • Food Network: Best for craft coffee: fast and SCA certified, but expensive with no auto start.
Check price on AmazonWe don't list prices — they change daily. Paid link.
#3
Ninja

Ninja 12-Cup Programmable Coffee Maker

$$Drip12 cupsScore 3.6/5
10%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)

Wirecutter's best cheap coffee maker for hot, well-balanced coffee and an easy removable tank. But the glass carafe sits on a hot plate that made coffee taste acrid after about two hours, and owners report carafes breaking and machines that stop brewing.

Top complaints

What owners love

Good for
  • The best coffee under about $100
  • Filling the tank at the sink
  • Delay-brew mornings

Scores (tap for why)

What experts say

  • Wirecutter (NYT): Best cheap coffee maker. Flaws: screw-on lid, it doesn't remember settings, 5-6 oz of water is lost per batch, and coffee gets acrid after two hours on the plate.
  • Serious Eats: Best inexpensive pick with a removable reservoir; it reached 195°F, just hot enough, but leaned more bitter than the Zojirushi winners.
Check price on AmazonWe don't list prices — they change daily. Paid link.
#4
OXO

OXO Brew 9-Cup Coffee Maker

$$$Drip9 cupsScore 3.6/5
22%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)
The listing pools the stainless steel and matte black versions (about 3,600 ratings).

An expert favorite for its auto-brew timer and the best heat-holding carafe in Serious Eats' test. But 22% of its Amazon ratings are 1-2 stars, and owners describe lukewarm coffee, a rubbery or chemical taste, and units that stop working.

Top complaints

  • Owners say coffee isn't hot enough

    Temperature is a mixed aspect in Amazon's review summary (611 mentions). Several lowest-rated Walmart reviews say the coffee comes out lukewarm or goes cold in the carafe. This conflicts with Serious Eats and Wirecutter, whose carafe tests found it held heat best.

  • Rubbery, chemical or bitter taste

    Several 1-star Walmart reviews say the coffee tastes of chemicals, rubber or dish soap, and blame the internal rubber mixing tube. A Wirecutter reader says two units both brewed very bitter coffee. Wirecutter itself found the coffee pleasant but less nuanced than its other picks.

  • Reliability and fussy cleaning

    Reliability is mixed on Amazon, with some owners saying it stopped working after a few weeks, and a Walmart reviewer says it quit just after the warranty. Wirecutter says the narrow carafe needs a bottle brush and coffee gunk builds up in the lid's crevices.

What owners love

  • Auto-brew timer

    It's the only Wirecutter pick that can brew automatically before you wake up, and Serious Eats found setting tomorrow's brew easy.

  • Best carafe in expert tests

    Its carafe kept coffee the hottest in Serious Eats' hold test, and Wirecutter found it hotter than the other picks after four hours.

  • Hot brew, helpful service

    Serious Eats measured a consistent 200°F-plus at the showerhead. Wirecutter staff found OXO's customer service helpful under the 2-year warranty.

Good for
  • Waking up to coffee (auto-brew timer)
  • Keeping a pot hot for hours in a thermal carafe
  • People who like a clock and a descale reminder

Scores (tap for why)

  • Coffee quality3.5
    Why 3.5?Pleasant but less nuanced per Wirecutter; some Walmart owners report a chemical or rubber taste.
  • Brew temperature4.0
    Why 4.0?Serious Eats measured 200°F+ at the showerhead, but temperature is mixed in Amazon reviews.
  • Ease of use4.0
    Why 4.0?Easy timer once learned, though Wirecutter says the dial controls aren't immediately intuitive and the machine is tall.
  • Easy cleaning3.0
    Why 3.0?The plastic parts are top-rack dishwasher-safe, but the narrow carafe and gunk-trapping lid need brushes (Wirecutter).
    Source: Wirecutter
  • Carafe & keeping warm4.0
    Why 4.0?Best heat retention in expert tests, but owners' reports are mixed.
  • Durability3.0
    Why 3.0?2-year warranty and good service (Wirecutter), but reliability is mixed on Amazon.

What experts say

  • Wirecutter (NYT): Best for convenient features (auto-brew, clock). Its flaws: coffee less nuanced than the top picks, controls that aren't immediately intuitive, a tall body, and a carafe and lid that are fussy to clean.
  • Serious Eats: Best programmable pick, with the best heat retention. Cons: a conical basket that's less versatile than flat ones, and only 9 cups.
Check price on AmazonMaker's pageWe don't list prices — they change daily. Paid link.
#5
OXO

OXO Brew 8-Cup Coffee Maker (with single-serve)

$$$Drip + single-serve8 cupsScore 3.4/5
18%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)
The listing pools the thermal-carafe and glass-carafe versions (about 4,800 ratings).

Experts like that it brews either a full pot or one mug with a single button. But the water tank isn't removable, Serious Eats found its four-hole showerhead can make coffee bitter, and owners often say the carafe doesn't keep coffee hot.

Top complaints

  • Carafe doesn't keep coffee hot

    Temperature retention is a mixed aspect on Amazon (552 mentions). Low-rated reviews on Walmart (syndicated from oxo.com) say the second cup needs microwaving after 30 minutes. Tom's Guide measured 175°F right after brewing and 165°F after 20 minutes.

  • Fixed tank, no timer, special filters

    Tom's Guide's cons are that the water tank isn't removable, it isn't programmable, and single cups need an uncommon filter size (Kalita Wave 185). Wirecutter also notes it has no auto-brew function.

  • Leaks and overflows

    Leakage is a negative aspect on Amazon (336 mentions). Lowest-rated Walmart reviews describe overflow about every third pot, water on the counter, and a unit that died after three months.

What owners love

  • Pot or single mug

    Serious Eats calls it outstanding at both a big batch and a single cup. Wirecutter says mug brews are as good as pour-over, and a full pot took just under six minutes.

  • Very simple and compact

    Tom's Guide found it extremely easy to use, with just two buttons, and compact enough for small kitchens.

  • Good coffee, easy carafe cleaning

    Tom's Guide found every cup rich and flavorful. Coffee quality and ease of cleaning are positive aspects on Amazon.

Good for
  • Switching between a single mug and a pot without pods
  • Small kitchens (13.5 inches tall)
  • People who want almost no settings

Scores (tap for why)

What experts say

  • Tom's Guide: Recommended, and the best budget drip maker in its guide. Its biggest flaw is the non-removable water tank; it also isn't programmable.
  • Serious Eats: Best small-batch drip maker, but the four-hole showerhead caused channeling and coffee that was sometimes bitter and acidic.
  • Wirecutter (NYT): Worth considering for pot-or-mug brewing; it lacks the 9-Cup's auto-brew.
Check price on AmazonWe don't list prices — they change daily. Paid link.
#6
Cuisinart

Cuisinart PerfecTemp 14-Cup Programmable Coffee Maker

$$Drip14 cupsScore 3.1/5
9%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)
The same 44.3K rating count also appears on another Cuisinart 14-cup PerfecTemp listing (B077K9YW7D), so ratings are likely pooled across finishes and variants.

Food Network's top drip pick and an Amazon best-seller, with a big 14-cup pot and brew-strength control. But owners often report leaks, lukewarm coffee and units failing within a few years, and Wirecutter found its controls confusing.

Top complaints

What owners love

  • Big batches, pour mid-brew

    Food Network says it made the biggest brew in its test, lets you sneak a cup mid-brew with Brew Pause, and keeps coffee hot for up to 2 hours.

    Source: Food Network
  • Programmable, with strength control

    Food Network lists programmable start and auto-shutoff, brew-strength control and a self-clean function.

  • Liked by most owners

    Performance, coffee quality, temperature and ease of use are positive aspects in Amazon's summary of about 44,000 ratings.

Good for
  • Big households and brunches (14 cups)
  • Programmable brewing on a mid budget
  • Small 1-4 cup batches as well as full pots

Scores (tap for why)

What experts say

  • Food Network: Best overall drip coffeemaker (Feb 2026). Its listed con is a carafe lid that doesn't flip up.
  • Wirecutter (NYT): Not recommended: in a 2016 test it brewed decent coffee but no better than the competition, with a complicated interface and an unwieldy carafe.
  • Tom's Guide: Mentioned as a $119 budget alternative to the Moccamaster, but not SCA-approved.
Check price on AmazonWe don't list prices — they change daily. Paid link.
#7
BLACK+DECKER

BLACK+DECKER 12-Cup Programmable Coffee Maker

$Drip12 cupsScore 3.0/5
10%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)

Amazon's #1 best-selling drip coffee maker and Food Network's basic pick for simple programming at a very low price. But there is little expert testing of it, and many owners report units breaking within months, leaks, and coffee that isn't hot enough.

Top complaints

What owners love

Good for
  • The lowest upfront cost
  • Simple auto-brew mornings
  • Households that drink a pot quickly

Scores (tap for why)

What experts say

  • Food Network: Best basic drip coffeemaker: simple and affordable; its con is a single brew strength.
  • Tom's Guide: Mentioned as a $49 budget alternative to the Moccamaster, but not SCA-approved.
Check price on AmazonWe don't list prices — they change daily. Paid link.
#8
Fellow

Fellow Aiden Precision Coffee Maker

$$$Drip + single-serve10 cupsScore 3.4/5
30%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)
Small sample (622 ratings); pools matte black and matte white.

Serious Eats' most foolproof brewer, with guided, pour-over-style brewing. But Wirecutter found its automatic mode flat and slow, both found the carafe loses heat quickly, and 30% of its Amazon ratings are 1-2 stars.

Top complaints

  • Carafe loses heat fast

    Serious Eats measured 156.5°F after 60 minutes, versus 170°F in the OXO 9-Cup. Wirecutter says the carafe lost heat faster than its picks' and was prone to spilling. Coffee temperature is mixed on Amazon, with some saying it cools within 10-20 minutes.

  • Reliability and build complaints

    Reliability and build quality are mixed aspects on Amazon, where some owners say it stopped working properly after seven months or that plastic pieces broke off. Wirecutter found the brew-ahead function a bit glitchy.

  • Slow, inconsistent auto mode; pricey

    Wirecutter got flat or inconsistent results on the automatic setting, a 10-minute-15-second full pot, and a hard-to-clean reservoir. Serious Eats says it's very expensive and not worth it if you won't use the special features.

What owners love

  • Pour-over-style extraction

    Serious Eats says the 15-hole showerhead nearly eliminates channeling, and every batch was well extracted. Wirecutter found its advanced settings and single-serve feature made a superior cup.

  • Guided brewing with a built-in scale

    Pick a roast and a batch size, and it measures the water and tells you how much coffee to add (Serious Eats). Brew water was within 2-3°F of the target and always at least 195°F.

  • Compact, removable tank

    About 9 inches wide and 12 inches tall, it fits under cabinets with the lid open, and the removable reservoir is easy to fill (Serious Eats).

Good for
  • Pour-over-style coffee without the kettle
  • Coffee nerds who want app profiles and settings
  • Brewing anything from one cup to a full pot

Scores (tap for why)

  • Coffee quality4.0
    Why 4.0?Excellent with guided or custom settings (Serious Eats, Wirecutter), but flat on Wirecutter's automatic setting.
  • Brew temperature4.5
    Why 4.5?Always reached at least 195°F and stayed within 2-3°F of the target (Serious Eats).
  • Ease of use4.0
    Why 4.0?Serious Eats says you can't mess it up; Wirecutter found brew-ahead glitchy.
  • Easy cleaning3.0
    Why 3.0?The reservoir is removable, but Wirecutter found it difficult to clean.
    Source: Wirecutter
  • Carafe & keeping warm2.5
    Why 2.5?Lost heat faster than rivals in both expert tests, and Wirecutter found it spill-prone.
  • Durability2.5
    Why 2.5?30% of Amazon ratings are 1-2 stars, with reliability and build mixed. The warranty is 2 years, or 3 with registration (Serious Eats).

What experts say

  • Serious Eats: Most foolproof drip maker. Cons: weak heat retention, and not worth it if you skip the custom features.
  • Wirecutter (NYT): Dismissed: custom settings made a superior cup, but auto brew was flat or inconsistent, a full pot took 10:15, the carafe spilled and lost heat, and brew-ahead was glitchy.
Check price on AmazonWe don't list prices — they change daily. Paid link.

Side by side

ModelPrice1–2★ shareScore#1 complaint
Bonavita Enthusiast 8-Cup Drip Coffee Brewer with Thermal Carafe$$$16%4.2Short warranty, durability doubts
Technivorm Moccamaster KBGV Select 10-Cup Coffee Maker$$$15%4.1Expensive, with no timer or extras
Ninja 12-Cup Programmable Coffee Maker$$10%3.6Stops brewing or leaks over time
OXO Brew 9-Cup Coffee Maker$$$22%3.6Owners say coffee isn't hot enough
OXO Brew 8-Cup Coffee Maker (with single-serve)$$$18%3.4Carafe doesn't keep coffee hot
Cuisinart PerfecTemp 14-Cup Programmable Coffee Maker$$9%3.1Leaks and short life
BLACK+DECKER 12-Cup Programmable Coffee Maker$10%3.0Breaks quickly
Fellow Aiden Precision Coffee Maker$$$30%3.4Carafe loses heat fast

Price tiers: $ under $80 · $$ $80–200 · $$$ over $200 (typical list price, not a live price).